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FAQs
Moving
We primarily serve Durham, Newcastle, Gateshead, Sunderland, Middlesbrough, Darlington, Stockton-on-Tees, and the North East of England. If you’re unsure whether we cover your area, please contact us for confirmation.
Yes, we offer a range of packing materials, including boxes, tape, and protective wrapping, to ensure your items are safely transported.
Absolutely. Our team can assist with both packing your belongings before the move and unpacking them at your new location.
We take extra care with fragile and valuable items, using appropriate packing materials and techniques to ensure their safety during transit.
Yes, our team is experienced in disassembling and reassembling furniture, ensuring it arrives and fits perfectly in your new space.
We cater to moves of all sizes, from single items to full house or office relocations. No job is too big or small for us.
Rates, Payment, & Fees
Our rates are based on factors like distance, volume of items, and specific services required. We provide transparent quotes with no hidden fees.
While our standard rates apply during regular working days, there may be additional charges for weekends or public holidays. We’ll inform you upfront if any apply.
We accept various payment methods, including cash and major credit/debit cards.
Yes, we typically require a deposit to confirm your booking. The amount will be specified during the quotation process.
Cancellations made within a certain timeframe may incur a fee. Please refer to our cancellation policy or contact us for details.
Yes, we can provide fixed-price quotes based on the information you provide, ensuring clarity and no unexpected costs.
Storage
Yes, we provide secure storage options for both short-term and long-term needs, suitable for various items.
You can store a wide range of items, including furniture, household goods, and office equipment. However, certain items like perishable goods or hazardous materials are prohibited.
Our storage facilities are equipped with security measures to ensure the safety of your belongings.
Yes, access to your stored items can be arranged. Please contact us in advance to schedule a visit.
We offer flexible storage durations, from a few days to several months, depending on your requirements.
Storage fees are based on the volume of items and the duration of storage. We’ll provide a detailed quote tailored to your needs.